Finding the most efficient schedule for a factory isn’t always straightforward. The variables are numerous, and the interplay between them intricate. One way to uncover the optimal schedule is to run a virtual factory simulation. By creating a digital model of the factory, complete with its processes and constraints, businesses can experiment with different schedules and workflows to see what works best, without disrupting actual production.
Similarly, for office decision-making, it can be hard to find the best outcome or decision. This is because office-type problems are multifaceted and require a combination of different personal qualities, thoughts and ingenuity to solve.
However, just as a virtual factory helps identify optimal schedules by testing different variables in a controlled environment, a virtual office simulation can help uncover the best approaches to decision-making by modelling synthetic brainstorming and decision making.
Two Types of Teams
When you walk into an office, you might notice that the office space has a mix of different team dynamics at play.
- Tightly-Coupled Functional Units: These teams consist of small groups of people work closely together every day, collaborating on specific tasks and projects. For example, in a marketing department, you might see a small team where a content creator, a graphic designer, and a social media manager huddle together, brainstorming ideas and working on campaigns.
- Loosely-Coupled Teams: These are loosely knit work teams, such as the helpdesk team, the business analysis team, and the project management team. These teams do not work on the same projects all the time, but the individuals within them still share common goals and responsibilities. Their common skills reinforce each other’s work flow and contribute to the overall team success.
Team Psychodynamics
From a Transactional Analysis perspective, we can understand these two types of team groupings (close-knit functional unit, and loose-knit work teams) from the following perspective.
Tightly-Coupled Functional Units
A tightly coupled work unit will tend to consist of people with complementary ego states; the following combination is commonly found.
- Adult: The rational, objective analyst and decision-maker who focuses on data and facts.
- Child: The energetic, action-oriented implementer who drives projects forward with creativity and enthusiasm.
- Parent: The meticulous, detail-oriented organizer who ensures that everything is correct and in place, and that procedures and standards are followed.
These efficient work units form naturally when individuals gravitate towards other individuals with complementary ego states. The rational Adult ensures decisions are logical and data-driven, the creative and dynamic Child introduces innovative solutions and works towards a practical outcome, and the meticulous Parent keeps everything organized and compliant.
Loosely-Coupled Teams
Teams tend to be composed of individuals who share similar ego states; these teams form around types of tasks or projects that require the collective strength of like-minded individuals.
- Groups of Adults: These individuals might work on data-heavy projects or strategic planning. Their shared focus on logic and analysis helps them delve deep into complex problems, leveraging each other’s strengths in critical thinking and evidence-based decision-making.
- Groups of Children: In creative departments, you might find teams of innovators and visionaries who thrive on brainstorming and ideation. These teams generate new ideas and explore possibilities, constantly pushing the envelope to come up with groundbreaking solutions.
- Groups of Parents: These teams focused on quality assurance, compliance, or process improvement often consist of individuals who share a meticulous and methodical approach. They work together to ensure that projects adhere to high standards and that all processes are followed rigorously.
These loosely coupled groups, despite not working on the same projects every day, share a common mindset and expertise that allow them to come together as needed to tackle broader, complex issues. Their mutual reinforcement of skills and perspectives makes them effective problem-solvers and valuable assets in any organizational setting.
Brainstorming Psychodynamic Workflow
When brainstorming an idea, a structured approach can ensure that all perspectives are considered and that the most effective solutions are developed. Here’s how you can leverage the dynamics of both tightly-coupled triadic units and loosely-coupled ego state groups for optimal brainstorming:
- Pass the Idea to the Tightly-Coupled Functional Unit: Start by introducing the idea to a tightly-coupled triadic unit. This unit typically includes an Adult, a Child, and a Parent, each bringing their unique strengths to the table. For example, if the idea pertains to a new marketing campaign, you might bring it to a triad consisting of a marketing strategist (Adult), a creative director (Child), and a compliance officer (Parent).
- Pan Out the Problem to Adult, Child, and Parent Players: Within the triadic unit, divide the problem according to each member’s strengths:
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- The Adult focuses on analyzing data and understanding the practical implications.
- The Child brainstorms creative and innovative approaches.
- The Parent considers the ethical, procedural, and regulatory aspects.
This division ensures that each aspect of the problem is thoroughly explored from different perspectives.
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- Allow Ego State-Specific Members to Consult Their Own Teams: Each member of the triadic unit then goes to their own loosely-coupled team of similar ego states to brainstorm their segment of the problem:
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- The Adult consults with other data analysts and planners to delve deeper into the logical and strategic elements.
- The Child joins a team of creatives and innovators to generate a wide array of new ideas and solutions.
- The Parent collaborates with others who focus on compliance, quality control, and standard procedures to ensure all considerations are covered.
This step enables in-depth exploration within each specific domain, leveraging the collective expertise and creativity of like-minded individuals.
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- Report Back to the Original Functional Unit: After consulting their respective teams, each member of the triad brings their insights back to the original group. The Adult, Child, and Parent share their findings, ideas, and considerations, pooling their knowledge to create a comprehensive view of the problem and potential solutions.
- Let the Adult Player Synthesize Information and Come to a Conclusion: Finally, the Adult player in the original functional unit takes the lead in synthesizing all the gathered information. They combine the creative solutions proposed by the Child with the procedural insights from the Parent, along with their own logical analysis. The Adult then formulates a final recommendation or decision, ensuring that it is balanced, feasible, and aligned with the goals of the organization.
This structured approach to brainstorming leverages the diverse strengths of the individual team members and also fosters collaboration across different work teams.
A Brainstorming GPT
This GPT – AI Brainstorming Guide – is designed to follow the above process flow for virtual brainstorming. Let’s ask it a brainstorming type question and see how it responds.
Link to shared chat.
You
What’s the best way to stop people dropping litter outside a fast food outlet? ChatGPT To effectively address the issue of people dropping litter outside a fast food outlet, we’ll use a structured psychodynamic brainstorming process. This will involve forming a tightly-coupled functional team and engaging loosely-coupled teams in various ego states (Adult, Child, Parent) to explore the problem comprehensively from different perspectives. Step 1: Identify the Knowledge DomainThe relevant knowledge domain here is urban cleanliness and behavior management, specifically in public and commercial spaces. Step 2: Identify Relevant Professional Roles
Step 3: Form a Tightly-Coupled Functional TeamWe’ll create a triadic unit comprising:
Step 4: Pass the Question to the Tightly-Coupled Functional TeamThe problem is presented: “How can we effectively stop people from dropping litter outside a fast food outlet?” Step 5: Pan Out the Problem to Adult, Child, and Parent PlayersAdult (Urban Planner)Focuses on practical measures and data analysis:
Child (Marketing Specialist)Brainstorms creative approaches and community engagement ideas:
Parent (Compliance Officer)Considers regulatory, ethical, and procedural aspects:
Step 6: Consult Ego State-Specific TeamsAdult Consults with Data Analysts and Planners
Child Joins a Team of Creatives and Innovators
Parent Collaborates with Compliance and Quality Control Professionals
Step 7: Ensure Extensive Dialog in Each Ego State-Specific TeamEach team has at least 20 lines of dialog to ensure thorough exploration of their segment of the problem. Here’s a sample from each: Adult Team (Urban Planner, Data Analyst, Strategic Planner)
Child Team (Marketing Specialist, Creative Director, Community Coordinator)
Parent Team (Compliance Officer, Quality Assurance Specialist, Policy Maker)
Step 8: Report Back to the Original Functional UnitEach member returns to the triadic unit and shares their insights:
Step 9: Synthesize Information and Develop a Comprehensive SolutionAdult (Urban Planner) synthesizes:
Final RecommendationTo stop people from dropping litter outside the fast food outlet, we recommend a multifaceted approach:
By integrating creative, practical, and regulatory strategies, we can create a comprehensive and effective solution to the littering problem. |
This structured-thinking response compares favourably to the list-type response provided by native ChatGPT:
Link to shared chat.
You
What’s the best way to stop people dropping litter outside a fast food outlet? ChatGPT Addressing the issue of littering outside a fast food outlet requires a multi-faceted approach that combines physical measures, social responsibility, and community engagement. Here are some effective strategies: 1. Install More Bins
2. Bin Placement
3. Behavioral Nudges
4. Education and Awareness
5. Incentives and Penalties
6. Staff Involvement
7. Community Involvement
8. Fast Food Outlet Practices
9. Designated Smoking Areas
10. Technology Integration
11. Regular Maintenance and Cleaning
12. Customer Messaging
By implementing these strategies, you can create an environment that discourages littering and promotes cleanliness, thereby enhancing the overall appearance and reputation of the fast food outlet. |
Conclusion
By using AI to simulate a virtual office we can mimic and explore the of collaborative brainstorming, this allows us to experiment with the decision-making processes in a controlled setting.
Ultimately, AI cannot replace human decision making, but it can help to
- flesh out problems,
- simulate professionals to whom the organisation may not have access and
- provide a balanced view that indicates if the actual decision being made is skewed to one extreme or the other.